As a home care provider, we take our responsibility to our clients very seriously. We stay informed daily on COVID-19 updates, review guidance from the Centers for Disease Control and Prevention (CDC), and reach out to public health officials for the most up-to-date guidance. Most importantly, we have enhanced protocols and instructions for our caregivers.

To avoid contamination, we know that staying home, keeping 6-feet social distance, and wearing masks are essential to avoid contamination. These guidelines should be taken seriously.

Covid-19 Precautions

What We Are Doing

  • We perform daily pre-visit employee health screenings.
  • We perform daily client health screenings and ask that any visitor to the client’s home please allow a health screening as well.
  • We have enhanced Infection Control. If a caregiver exhibits any flu-like symptoms, we immediately begin work to re-staff their visit with another caregiver.
  • We have increased our clearance process for any caregiver returning to work after being sick.
  • Additionally, we instruct caregivers to stay home if they feel sick and don’t penalize them for missing work.
  • We have increased the client and agency communication to screen for flu-like symptoms so we can ensure proper protections are in place.
  • We have put in place heightened infection controls to help mitigate transmission.
  • We provide training on COVID-19 and Standard Precautions as a mandatory policy for all active caregivers.
  • We make calls and send frequent reminders to our caregivers, reiterating the importance of using hand washing and disinfection guidelines while inquiring about the client’s health condition.
  • We have made cloth masks for our caregivers and provide surgical masks and gloves for our ill clients.
  • We actively adjust our protocols based on the latest local and federal guidelines and reach out to public health officials and agencies to stay up to date.

What You Should Do

We believe that home is the safest place for older adults to be, especially during these challenging times. We recommend CDC advice, even in your own home. Don’t panic, do prepare.

  • Cover coughs and sneezes with a tissue or use the inside of your elbow.
  • Throw tissues directly in the trash then immediately wash your hands.
  • Request the caregiver throughout the day, clean and disinfect frequently touched surfaces.
  • Stock up on food, medications, and supplies that you and your caregiver may need in order to limit exposure for you and for your caregiver.
  • Get a flu shot. While the flu doesn’t protect against this coronavirus, it can contribute to your general health and reduce the burden on our health system.
  • Stay home, it is the safest place to be. We are currently under a Stay at Home order by our governor. Let’s obey and eradicate this virus for good. A virus needs a living cell host to attach itself to, it cannot survive on its own. Let’s make our effort to not provide a host.
  • Use Telehealth. Take advantage of the new Medicare guidelines around using Telehealth services instead of visiting the doctor’s office. If you need lab work we can provide a mobile lab to come to you.
  • Stay informed, but choose once a day, a reliable source of
    breaking news. Be careful. Don’t let it consume or stress you. God
    is still in control.
  • Stay active at home by playing cards, games, puzzles.
  • Stream worship services online.
  • Stretch and exercise at home.

AARP Covid-19 Tele-Town Halls

Letter to Our Clients

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The Center for Disease Control and Prevention (CDC) has a lot of great information on Covid-19 for older adults and people who have severe underlying medical conditions.